Terms & Conditions

Terms and Conditions

We want you to be completely happy with your purchase from Silver Sixpence in her Shoe. To help make sure that happens, please view our Terms and Conditions below and email us at hello@silversixpenceinhershoe.co.uk if you have any queries.

Products:

All of our products are handmade to order, frequently using vintage laces and jewellery. As a result, some minor variations may occur from the image or product description, guaranteeing you a piece which is truly unique. We do, however, match our pieces as closely as possible to the original image. If you wish to ensure that your piece can be made precisely as pictured then please get in touch before placing your order.

Lead times:

Every piece available to purchase via our website will specify a lead-time and the additional time to allow for delivery. In the main, please allow up to two weeks for garters, horseshoes and simpler headpieces and up to eight weeks for larger headpieces, plus a further 2-5 business days for delivery on all products.

If you require your product in a shorter time and/or need it delivering for a specific date then please contact us before placing your order. We can usually accomodate this

Silver Sixpence goes to every effort to ensure that your order reaches you on time and in perfect condition but occasionally an item can be lost or damaged in transit. If your product has not arrived within five business days of dispatch then please contact us and, if appropriate, we will do our best to issue a replacement in a timely manner, subject to availability.

Delivery:

Standard UK delivery is free

UK:

Silver Sixpence products are beautifully and securely packaged and sent by Royal Mail. Standard delivery charges are £5 for up to three items, £10 for three or more. Please allow a further 2-5 business days for delivery on top of the specified product lead-time. If you need to ensure that you receive your order on or by a specific date then please contact us before placing your order to request that your item be sent by Special Delivery, at additional cost.

International:

Items for international delivery are sent by Airsure and are charged at £10 for up to three items. Please allow up to 5 business days for the product to arrive into the country plus local delivery time. Silver Sixpence can accept no responsibility for delays due to local delivery procedures.

Bespoke:

Please try to allow a minimum of three months when requesting a bespoke product. Following a one-on-one consultation, a design for your product will be created and, once agreed, a non-refundable 50% deposit is required. We will remain in contact with you throughout the process of creating your product and the remaining 50% plus postage and packing is required prior to collection or dispatch. Please note that refunds are not available on bespoke products.

If you require a rush bespoke order please don;t hesitate to contact us to see if we can accomodate this.

Please contact us for further information.

Hen Parties:

Our Craft it Yourself parties last for approximately two hours and are priced at £30 a head for groups of 15 or fewer, £25 per head for groups of 15 or more. Please allow half an hour on either side of the party for setting up and packing away. Prices and timings stated allow for the creation of one headpiece per person, which is yours to keep. Parties must be booked for a minimum of eight guests.

Whilst we will do our best to accommodate requests to make pieces for a specific theme, era or colour, these materials are subject to availability so please check at the time of booking.

Travel within the Greater Manchester area is free of charge. Journeys outside of this area are charged at 45p per mile.

A non-refundable deposit of £100 is required to secure your booking. Numbers must be confirmed no later than three weeks before the event and payment in full made at this time.

Silver Sixpence can accept no responsibility for damage to the property or injury to individuals whilst taking part in our workshops.

For further information or for more on our Terms and Conditions please contact us.

An Era of Experience Parties:

Era of Experience parties last for between 3.5 to 4.5 hours, plus half an hour each side to allow for setting up and packing away. Prices start at £65 per person and parties must be booked for a minimum of eight guests.

Travel within Didsbury, Chorlton and Manchester city centre is free of charge. Outside of these areas we charge 85p per mile, which covers two cars and parking.

A non-refundable deposit of £100 is required to secure your booking. Numbers must be confirmed no later than three weeks before the event and payment in full is required at that time. Payment will only be accepted by bank transfer.

For further information or for more on our Terms and Conditions please contact us.

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